We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the surgery a nominated person will deal with your concerns appropriately.
Complaints Form (DOCX, 17KB)
Complaints leaflet for Patients (DOCX, 33KB)
Practice address to send the completed form to:
Beechwood Surgery
Pastoral Way,
Warley,
Brentwood,
Essex
CM14 5WF