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What is the advice to patients and public?

Please check the link below for up to date advice before contacting 111.

From Monday 15 June, NHS England have made it compulsory for face masks to be worn when entering Hospitals & GP Surgeries. If you are asked to attend the surgery please have a face mask or covering when entering. WE CANNOT PROVIDE YOU WITH ONE and you will not be allowed to enter the building without one. Thank you 

It is advised NOT to go to a GP surgery, community pharmacy or hospital. 

Stay indoors and avoid close contact with other people.



The Surgery will be closed from 1pm in the afternoon on the following dates: -

  • Tuesday 2nd June
  • Tuesday 7th July
  • Tuesday 8th September
  • Tuesday 6th October
  • Tuesday 3rd November
  • Tuesday 1st December

If you need an emergency appointment during this time, please call the Out of Hours Service on 111 who will arrange a GP appointment at a local surgery.

We apologise for any inconvenience this may cause.



Peabody Free Advice Service


Peabody is a free advice service, who can offer advice and support:-


o Benefit claims/issues

o Difficulty paying rent

o Housing related problems & those threatened with homelessness

o Getting support for drug & alcohol problems

o Support with managing rent arrears/debts

o Getting support for mental health

o Financial advice

o Budgeting support

o Social inclusion


At the following locations (No appointment needed, just drop-in):-


St Peters Church- Claughton Way, Brentwood, CM13 1JS

Every Tuesday 11am-2pm,


Dodd Road Church- 56-60 Doddinghurst Road, Brentwood, CM15 9EH

Every Wednesday from 10:00am-1.30pm


Brentwood Council- 1-2 Seven Arches Road Brentwood

Every Monday & Wednesday from 2.00pm-5.00pm


Brentwood Council- 1-2 Seven Arches Road Brentwood

Every Friday from 10am-2.00pm


Here are a few other contacts which may help you if you feel you may need it.

The Macmillan Support Line – more expert support at the end of the phone

call free on 0808 808 00 00, 7 days a week, 8am-8pm (opening times may vary by service), or visit

National Domestic Violence Helpline: 0808 2000 247


NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC
professional counsellors for help, advice and support.


Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever
the worry.

MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’.


YoungMinds: Supporting children and young people and their parents/carers with their mental health and
wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus.


ICON: Babies cry: You can cope.




What is it?:

A personal health record, or PHR, is a health record where health data and information related to the care of a patient is maintained by the patient.

For more information, please click on the attached link:-

Information & Guidance notes for Personal Health Record

If you are interested in having a personal health record, please find below the form for you to print and complete.

My Personal Health Record Form


GP Extended Access Bookable Service

Please click on - GP Extended Access Bookable Service for more information




Please be aware you will need to complete a Travel Form 6-8 weeks before you travel and you may be charged for certain vaccinations.  For more details go to - Clinics & Services.



FEBRUARY 2020 - We had 83 missed appointments  Please remember to cancel your appointment so another patient can be seen.  The average cost of a missed appointment is £35. 





We operate an appointment system and appointments can be made:

    • By calling in person at the surgery. Please note there is NO WALK-IN URGENT APPOINTMENT SERVICE at 8:00 am from 1st April 2017.

    • By telephoning 01277 212820

    • Online booking - Please contact reception if you want to sign up for this online service. To register for this service will need one photo ID and one proof of address.
    • Hub: GP Extended Bookable Service. This service is available to anyone that is registered with a GP practice in Brentwood.

      Appointments are available from:-

      6.30am – 8:30pm Monday to Friday,

      8am – 2pm Saturday

    • 8am – 2pm Sunday

      10am - 2pm Bank Holidays


      Contact your GP practice in the usual way to request an appointment. The Receptionist will advise you of appointment availability. You will be seen by registered GPs and nurses/healthcare assistant, but it is unlikely that you will be seen by your own GP or nurse. If you would prefer to see your usual GP or practice nurse, please book an appointment with your usual practice during their normal opening hours.

Surgeries run throughout the day from 09:00 to 18:30 on weekdays. The actual surgery times vary slightly from day to day and between each doctor.

A certain number of appointments are held back for emergencies that arise on that day. We aim to offer an appointment with the doctor of your choice but if you need to be seen urgently, you may have to see the duty doctor. If you do not need an appointment within two working days, you also have the option to book up to 8 weeks in advance if this is more convenient or you may consult on-line.

Saturday Surgeries

As of 1st April 2017 we do not provide a Saturday Surgery.  If you need to see a doctor urgently out of our opening hours, please call OUT OF HOURS on 111.

Telephone Access

Doctors and nurses are usually busy in surgery seeing patients, so if you telephone to speak to a doctor or nurse, the receptionist will take a message for you. If the matter is urgent, the duty doctor will call you back after they have seen their current patient.

In other cases, if appropriate, the doctor or nurse will call you back at the end of the surgery.

Receptionists will be able to give you test results.

Choice of Doctor

You may book appointments with any of our doctors/registrar, they are as below:

  • Dr Pring (female)
  • Dr Grewal (female)
  • Dr Chandalia (male)
  • Dr Pandit (male)
  • Dr Evans (female)
  • Dr Burgess (male)
  • Dr Gondhalekar (female)
  • Sarah Khalil (female) - Advanced Practitioner

The receptionist may ask for some brief details about your problem to add on your appointment, this is so that the Doctor you are seeing will have some information prior to your visit, time permitting they may be able to see your past medical history to assist them when you attend for your appointment. You may generally choose which doctor you see, but we do suggest that you try to see the same doctor each time, even if this means waiting a few days for non-urgent problems. This will mean that you get continuity of care, which is better for you and for us.


Missed Appointments

If you are unable to keep a pre-booked appointment please ensure that you phone the Practice at least two hours in advance to cancel your appointment so that we can offer the appointments to other patients who are in need for appointments. The Practice is experiencing a rise in the number of patients who do not attend for their pre-booked appointments. In these circumstances those patients who do not contact the surgery to cancel an appointment and do not attend for their appointments, three times in any year, may be removed from the Practice list. It is with regret that this action needs to be taken but it is in the interests of all patients who require appointments.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website