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Noticeboard

NOTICE TO PATIENT

 

We are pleased to announce that we have

a new Registrar starting with us

Dr Daniel Nai

Dr Nai will be joining us on the 18th February

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TO ALL OUR PATIENTS

Thank you for joining us today -

Thursday 31st January

for our

PATIENT & CARER’S SUPPORT DAY

We hope you found the event informative and helpful

 

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STAFF TRAINING:-

The Surgery will be closed from 1pm in the afternoon on the following dates: -

  • Tuesday 5th February
  • Tuesday 5th March
  • Tuesday 2nd April
  • Tuesday 14th May
  • Tuesday 4th June
  • Tuesday 2nd July
  • Tuesday 3rd September
  • Tuesday 1st October
  • Tuesday 5th November
  • Tuesday 3rd December

If you need an emergency appointment during this time, please call the Out of Hours Service on 111 who will arrange a GP appointment at a local surgery.

We apologise for any inconvenience this may cause.

 

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GP Extended Access Bookable Service

Please click on - GP Extended Access Bookable Service for more information

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PATIENT NOTICE REGARDING TRAVEL VACCINATIONS

 

Please be aware there may be a charge for vaccinations.  Please contact the surgery for details.

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INDEPENDENT REVIEW 

If you have personal experiences arising from any of the below, an independent review, commissioned by the Government, wants to hear from you.

                                                Pelvic Mesh Implants

                                   Primodos and hormonal pregnancy tests

           Sodium valproate*and valproate products including Epilim and Depakote

* The Review is specifically interested in hearing from women who have taken sodium valproate while being of child-bearing age.. Women prescribed Epilim or Depakote(sodium valproate) should not stop their treatment unless told to do so by their GP or healthcare professional.

Share your experience and find out more, including about regional events at:- IMMDSReview.org.uk

Independent Medicines and Medical Devices Safety Review

www.IMMDSReview.org.uk | Reviewteam@kcl.ac.uk | 020 7848 6386

                                            

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Southend & Basildon - Blood Test Appointments

 Please be aware that the booking line number has changed to: 01702 746065.

You can continue to book your blood test appointments on-line by visiting:-

Southend University Hospital, select 'Patients & Visitors' and select 'Blood Tests'

or

Basildon & Thurrock University Hospitals, select 'Services' and select 'Blood Tests'

The online service is the most user friendly way of obtaining a blood test appointment as it allows you to cancel and move your appointment/s at your convenience.

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TALKBACK

Talkback is the  patient newsletter from Basildon and Brentwood Clinical Commissioning Group - Please click 'Latest News' for more information

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January 2019 - We had 122 missed appointments  Please remember to cancel your appointment so another patient can be seen.  The average cost of a missed appointment is £35. 

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Practice Charter and Complaint Information

What we will do to help patients.

All members of the Beechwood Surgery Primary Care Team are dedicated to providing a quality of service which fully meets the patients’ requirements. In particular:

1. We aim to provide a first class service to all our patients, to help you understand your illness and treatment and to involve you in the decision, irrespective of ethnic origin, religious belief, personal attributes or the nature of the problem.

2. All patients have the right to absolute confidentiality

3. Doctors and nurses will aim to keep to the appointment times; there may be
delays from time to time, this is normally due to the nature of individual patients'
medical needs.

4. All patients have the right to information about their own health.

5. When we are fully booked, we will offer you an alternative such as; NHS 111, a pharmacist or go to the local walk-in centre.

6. The practice will offer advice and seek to inform patients of steps they can take to promote good health and to avoid illness, eg. smoking, exercise, immunisation, etc.

7. The practice will inform patients of services available by means of a practice booklet, website notice board and leaflets.

8. Patients with urgent medical conditions will be given priority, even when this may cause delay to booked appointments.

9. Patients may choose whether or not to take part in research or training.

10. We will listen to your comments and suggestions to try and improve our service.

11. Patients shall be referred to a consultant when their GP thinks it necessary.

12. We may contact you via text messaging/voicemail/email to remind you of your appointments, confirm address etc. If you do not inform us of your change of telephone numbers, the surgery will not be liable for messages sent elsewhere.

13. Subject to availability of appointments, patients should be able to make appointments with the doctor of their choice, except when that doctor is away eg on study leave or holiday leave. Patients making urgent same day
appointments may not be able to see the doctor of their choice.

Complaints

Complaints Form

Complaints Leaflet



 
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