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Noticeboard

NOTICE TO PATIENT

 

If you need to see a GP when the surgery is closed,

please call the Out of Hours Service on 111.

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The Macmillan Support Line – more expert support at the end of the phone

call free on 0808 808 00 00, 7 days a week, 8am-8pm (opening times may vary by service), or visit www.macmillan.org.uk/supportline

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PERSONAL HEALTH RECORD (PHR)

What is it?:

A personal health record, or PHR, is a health record where health data and information related to the care of a patient is maintained by the patient.

For more information, please click on the attached link:-

Information & Guidance notes for Personal Health Record

If you are interested in having a personal health record, please find below the form for you to print and complete.

My Personal Health Record Form

 

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STAFF TRAINING

The Surgery will be closed from 1pm in the afternoon on the following dates: -

NEXT DATE: Tuesday 2nd July

 

  •  
  • Tuesday 3rd September
  • Tuesday 1st October
  • Tuesday 5th November
  • Tuesday 3rd December

If you need an emergency appointment during this time, please call the Out of Hours Service on 111 who will arrange a GP appointment at a local surgery.

We apologise for any inconvenience this may cause.

 

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GP Extended Access Bookable Service

Please click on - GP Extended Access Bookable Service for more information

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PATIENT NOTICE REGARDING TRAVEL VACCINATIONS

 

Please be aware you will need to complete a Travel Form 6-8 weeks before you travel and you may be charged for certain vaccinations.  For more details go to - Clinics & Services.

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May 2019 - We had 130 missed appointments  Please remember to cancel your appointment so another patient can be seen.  The average cost of a missed appointment is £35. 

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Practice Management

Mrs Ranjan Patel Practice Manager

Practice Manger

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Aditha

Summarising

Amber

Assists Practice Manager/Receptionist

Elaine

Patient Liaison Officer / Administration

Ellen

Assists Secretaries/Receptionist

Lesley

Administration Clerk

Lois

Administration/Receptionst

Sarah

Administration



Our administration team handle record keeping and information to the Primary Care Trust, and filing clerks support the team in reception.

Reception

Allison
Claire
Ellen
Faye
Georgia
Lois
Louisa
Maria
Merle
Noreen
Sandra
Stacey
Tina

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Secretaries

Gina
Jo

We have a team of secretaries who deal with hospital referral letters, medicals and insurance reports, and diabetic clinic bookings.

 
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