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Noticeboard

NOTICE TO PATIENT

 

We are pleased to announce that we have

a new Registrar starting with us

Dr Daniel Nai

Dr Nai will be joining us on the 18th February

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TO ALL OUR PATIENTS

Thank you for joining us today -

Thursday 31st January

for our

PATIENT & CARER’S SUPPORT DAY

We hope you found the event informative and helpful

 

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STAFF TRAINING:-

The Surgery will be closed from 1pm in the afternoon on the following dates: -

  • Tuesday 5th February
  • Tuesday 5th March
  • Tuesday 2nd April
  • Tuesday 14th May
  • Tuesday 4th June
  • Tuesday 2nd July
  • Tuesday 3rd September
  • Tuesday 1st October
  • Tuesday 5th November
  • Tuesday 3rd December

If you need an emergency appointment during this time, please call the Out of Hours Service on 111 who will arrange a GP appointment at a local surgery.

We apologise for any inconvenience this may cause.

 

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GP Extended Access Bookable Service

Please click on - GP Extended Access Bookable Service for more information

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PATIENT NOTICE REGARDING TRAVEL VACCINATIONS

 

Please be aware there may be a charge for vaccinations.  Please contact the surgery for details.

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INDEPENDENT REVIEW 

If you have personal experiences arising from any of the below, an independent review, commissioned by the Government, wants to hear from you.

                                                Pelvic Mesh Implants

                                   Primodos and hormonal pregnancy tests

           Sodium valproate*and valproate products including Epilim and Depakote

* The Review is specifically interested in hearing from women who have taken sodium valproate while being of child-bearing age.. Women prescribed Epilim or Depakote(sodium valproate) should not stop their treatment unless told to do so by their GP or healthcare professional.

Share your experience and find out more, including about regional events at:- IMMDSReview.org.uk

Independent Medicines and Medical Devices Safety Review

www.IMMDSReview.org.uk | Reviewteam@kcl.ac.uk | 020 7848 6386

                                            

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Southend & Basildon - Blood Test Appointments

 Please be aware that the booking line number has changed to: 01702 746065.

You can continue to book your blood test appointments on-line by visiting:-

Southend University Hospital, select 'Patients & Visitors' and select 'Blood Tests'

or

Basildon & Thurrock University Hospitals, select 'Services' and select 'Blood Tests'

The online service is the most user friendly way of obtaining a blood test appointment as it allows you to cancel and move your appointment/s at your convenience.

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TALKBACK

Talkback is the  patient newsletter from Basildon and Brentwood Clinical Commissioning Group - Please click 'Latest News' for more information

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January 2019 - We had 122 missed appointments  Please remember to cancel your appointment so another patient can be seen.  The average cost of a missed appointment is £35. 

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Appointments

We operate an appointment system and appointments can be made:

    • By calling in person at the surgery. Please note there is NO WALK-IN URGENT APPOINTMENT SERVICE at 8:00 am from 1st April 2017.

    • By telephoning 01277 212820

    • Online booking - Please contact reception if you want to sign up for this online service. To register for this service will need one photo ID and one proof of address.
    • Hub: GP Extended Bookable Service. This service is available to anyone that is registered with a GP practice in Brentwood.

      Appointments are available from:-

      6.30 – 8 pm Monday to Friday,

      9am – 3pm Saturday

      10am – 2pm on Sunday

      Contact your GP practice in the usual way to request an appointment. The Receptionist will advise you of appointment availability. You will be seen by registered GPs and nurses/healthcare assistant, but it is unlikely that you will be seen by your own GP or nurse. If you would prefer to see your usual GP or practice nurse, please book an appointment with your usual practice during their normal opening hours.

Surgeries run throughout the day from 09:00 to 18:30 on weekdays. The actual surgery times vary slightly from day to day and between each doctor.

A certain number of appointments are held back for emergencies that arise on that day. We aim to offer an appointment with the doctor of your choice but if you need to be seen urgently, you may have to see the duty doctor. If you do not need an appointment within two working days, you also have the option to book up to 8 weeks in advance if this is more convenient or you may consult on-line.

Saturday Surgeries

As of 1st April 2017 we do not provide a Saturday Surgery.  If you need to see a doctor urgently out of our opening hours, please call OUT OF HOURS on 111.

Telephone Access

Doctors and nurses are usually busy in surgery seeing patients, so if you telephone to speak to a doctor or nurse, the receptionist will take a message for you. If the matter is urgent, the duty doctor will call you back after they have seen their current patient.

In other cases, if appropriate, the doctor or nurse will call you back at the end of the surgery.

Receptionists will be able to give you test results.

Choice of Doctor

You may book appointments with any of our doctors/advanced practitioner, they are as below:

  • Dr Pandit (Male)
  • Dr Pring (female)
  • Dr Grewal (female)
  • Dr Chandalia (male)
  • Dr Evans (female)
  • Dr Burgess (male)
  • Dr Rathod (male)

The receptionist may ask for some brief details about your problem to add on your appointment, this is so that the Doctor you are seeing will have some information prior to your visit, time permitting they may be able to see your past medical history to assist them when you attend for your appointment. You may generally choose which doctor you see, but we do suggest that you try to see the same doctor each time, even if this means waiting a few days for non-urgent problems. This will mean that you get continuity of care, which is better for you and for us.

Advanced Practitioner

- Tosin Edeki (female)

The Advanced Practitioner can assess and examine you, make diagnosis and provide advice and treatment including a prescription if required. Referrals can be made to hospital or other health care professionals, and admit patients into hospital when necessary. 

 

Advanced Practitioner is unable to provide a Sick Certificate; therefore patients will need to see a GP.

 

They work closely with a GP and liaise frequently with him/her about your care.

 

Appointments can be booked for

 

Wounds, Scalds, Burns and Rashes

Acute Chest Infection

Acute back pain, joint sprains

Dizziness, Giddiness

Shingles

Unusual headache

Oral thrush

Conjunctivitis, Sticky discharge from the eye, sty

Diarrhoea, Constipation, Piles

Vomiting

Urinary Tract Infections, Cystitis

Vaginal thrush soreness, lump or discharge

Tonsillitis, Sore throat, Earache

Cough, Swollen glands

Sinusitis

Colds and Flu like illnesses

Raised temperature

 

 

 

There are also many other problems that the Advance Practitioner is able to help patients with. For example, menstrual disorders, unexplained weight loss, breast lumps, sexual health advice, change of contraception pill or method, depression.

 

The Advance Practitioner is usually able to assess the situation and in some cases will organise initial blood tests and other investigations prior to arranging a follow up appointment with a GP.

 

We hope that you will find this new service will complement and improve the care you already receive, but please be assured that a doctor’s appointment will always be available should you prefer.

 

 

Missed Appointments

If you are unable to keep a pre-booked appointment please ensure that you phone the Practice at least two hours in advance to cancel your appointment so that we can offer the appointments to other patients who are in need for appointments. The Practice is experiencing a rise in the number of patients who do not attend for their pre-booked appointments. In these circumstances those patients who do not contact the surgery to cancel an appointment and do not attend for their appointments, three times in any year, may be removed from the Practice list. It is with regret that this action needs to be taken but it is in the interests of all patients who require appointments.

 
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